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Knowledgebase

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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Do I have to sign any contract?
There are no contracts to keep you at FamiliarHosting. You may pay month to month and cancel when...
Views: 112
Do you have a money-back guarantee?
Yes, we do. As mentioned in our Terms of Service, FamiliarHosting offers 14 day money back...
Views: 160
Do you have an uptime guarantee?
We can guarantee 99.9% server uptime and a 14-day trial with your money-back if our...
Views: 165
Do you offer Live Support?
Yes! We are here to answer your questions - you will find "Live Support" icon at the...
Views: 165
Do you provide backups?
You are the one responsible for the backups and web content. We create our own weekly back-ups...
Views: 124
How long does it take to setup my account?
Your account will be set up within 24 hours on a working day. Note: if you order on a weekend,...
Views: 157
What control panel do you use and do you have a demo?
The control panel we use is called cPanel. 
Views: 115

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